Privacy Policy

At UniApply Online, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our portal or use our services. We comply with the Personal Data Protection Act (PDPA) of Malaysia and international data protection standards.

1. Information We Collect

To provide professional education consultancy and admission services, we collect personal data including but not limited to:

• Identity Data: Full name, gender, date of birth, passport number, and copies of your passport pages.
• Contact Data: Residential address, email address, and phone/WhatsApp number.
• Academic Data: Educational transcripts, certificates, CVs, and English proficiency results (IELTS/TOEFL/PTE).
• Technical Data: IP address, browser type, and usage patterns on our website via cookies.

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Your explicit permission to handle your application.
• Contract: To fulfill our service agreement with you (securing university admission).
• Legal Obligation: To comply with Malaysian immigration and education laws.

3. How We Use Your Information

Your data is used strictly for the following professional purposes:

• Admission Processing: Submitting applications to partner universities in Malaysia.
• Visa Assistance: Facilitating applications through Education Malaysia Global Services (EMGS).
• Communication: Providing updates on offer letters, visa approvals, and flight coordination.
• Agent Support: Managing applications submitted via our verified recruitment partners.

4. Data Sharing and Disclosure

UniApply Online does not sell or rent your data to third parties. We share data only with:

• Educational Institutions: Your chosen universities to evaluate your admission.
• Government Entities: EMGS and the Malaysian Immigration Department for your Student Pass.
• Trusted Partners: Third-party service providers (like hosting or email services) who are contractually bound to protect your data.

5. Data Security

We implement industry-standard security protocols, including SSL encryption and restricted database access, to protect your sensitive documents. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security during internet transmission.

6. International Data Transfers

As we assist students globally, your information may be transferred to servers located outside your home country. By using our services, you consent to this transfer, primarily to Malaysia for education-related processing.

7. Your Data Rights

Depending on your location, you may have the following rights:

• The right to access the data we hold about you.
• The right to rectify incorrect or incomplete information.
• The right to request deletion of your data (subject to legal retention requirements).
• The right to withdraw consent at any time.

8. Cookies Policy

Our website uses cookies to enhance user experience. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. Note that some parts of the site may not function properly without cookies.

9. Contact Our Data Protection Team

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: